If you haven't found an answer to your query our Client Concierge team are here to help.

Nadine Merabi Site

Return Portal

Nadine Merabi Site 

Nadine Merabi 

If your courier has marked your parcel as delivered but you have not received it, please get in touch with our Client Care Team via <a href="mailto:hello@nadinemerabi.com">hello@nadinemerabi.com</a> within 48 hours&#xA0;of receiving your delivery notification.&#xA0;

If your courier has marked your parcel as delivered but you have not received it, please get in touch with our Client Care Team via hello@nadinemerabi.com within 48 hours of receiving your delivery notification.

Not received your delivery?

Delivery & Tracking

Can I order to the EU?

How much is shipping within the UK?

Do you offer free delivery?

How will I know my order has been dispatched?

How do I track my delivery?

How long does it take to deliver within the UK?

How much is shipping to the US?

How much is worldwide shipping?

How much is shipping to the UAE and Qatar?

How long does delivery to the US take?

How long does delivery take to the UAE + Qatar?

How do I arrange a return?

Can I request an exchange?

Do I need to pay for my return?

You've received my MERABI back, how long until I receive my refund?

How do I track my return to you?

Returns

How can I place an order?

Can I amend or cancel an item from my order?

How do I pay for my order?

Do you offer any buy now, pay later options?

Can I add items to my order once it has been placed?

Do you offer Blue Light Discount?

Placing your Order

I'm unsure of my size

How do I know if the length of my MERABI is right for me?

Not sure on which size to order, ordering two sizes and returning?

Sizing Help

How do I clean my MERABI?

How do I best care for my MERABI?

My MERABI doesn't quite fit right, what should I do?

Product Care

How will I receive my MERABI gift card?

Can I create a gift card with a custom value?

Can I get a refund for my gift card?

How long are gift cards valid for?

Gift Cards

What are your business hours?

Where are you based?

Do you have a physical store I can visit?

Our Business

I have another question

Further Support

Not received your delivery?Updated 4 months ago