Delivery & Tracking
Where do I track my UK parcel?
Please Note:. We are currently experiencing technical issues with our customer service inbox and may be delayed in responding to your query. Our team is working to resolve the issue as quickly as possible. We appreciate your patience and understandin
How much is shipping in the UK?
We ship to the UK with DPD and Royal Mail, all orders are sent tracked. Free UK Standard Delivery on all orders. UK Next Day (Order by 2pm Monday-Thursday) £10.00. UK Guaranteed Saturday Delivery Pre-12pm (Order by 2pm Friday) £15.00. (Please Note: U
Where do I track my UAE, Qatar, Australia, and Worldwide parcel?
As soon as your MERABI has been dispatched, you will receive an email including a link to tracking your delivery via carrier portal. If your delivery has not updated or arrived, please get in touch with our Client Care Team via [email protected]
How long does delivery take in the UK?
Within the UK, we offer Standard, Next Day and Saturday delivery options:. UK Standard Delivery: 2 - 5 Business DaysUK Next Day (order by 2pm Monday-Thursday)UK Saturday Pre-12pm Delivery (order by 2pm Friday). Orders will be dispatched within 24 hou
Do you offer free delivery?
Yes!. We offer Free UK Standing Delivery on orders £350 and above. This will automatically apply at checkout. *This only applies to UK deliveries
How will I know my order has been dispatched?
As soon as your order has been dispatched we will send you an email with your tracking number. Please note, your order will be shipped within 24 hours from order confirmation email. We can’t wait for you to create MERABI moments!.
Do you ship to Australia?
Yes, of course!. Australia Standard Delivery in 5-7 Business Days - £17 Please note, your order will be shipped within 24 hours from order confirmation email.
How much is Norway, Switzerland, UAE, Qatar, and Worldwide shipping?
We ship worldwide with DHL and FEDEX, all orders are sent tracked. Switzerland & Norway:. EU Standard - Delivery in 3-6 Business Days - €14.95. Import duties and taxes are calculated at checkout for all EU orders and will be added to your order subt
How long is delivery to Norway, Switzerland, UAE, Qatar, and Worldwide?
EU Standard - Delivery in 3-6 Business Days. Please note - We are currently unable to offer delivery to Russia. UAE + Qatar Priority Delivery in 1-3 Business Days. UAE + Qatar Standard Delivery in 3-6 Business Days. Australia Standard Delivery in 5-7
Import Duty and Taxes
UK. We cover duties and taxes on all orders shipped to the UK. Norway & Switzerland. For all EU orders, Duties and Taxes are the responsibility of the customer and these will be added to your basket subtotal. Import duties and taxes are calculated at