MERABI Rewards

What is MERABI Rewards?

MERABI Rewards is a loyalty program that gives perks and benefits to the MERABI community. By shopping with MERABI you will unlock access to all different kinds of perks, the more the shop the more rewards you will unlock.

How do I join MERABI Rewards?

Joining is easy, all you need to do is go to MERABI Rewards click join now and create your account online. You can also sign up by going directly to registering for a MERABI account via our website. Don’t forget to tick to subscribe to MERABI Rewards

How does MERABI Rewards work?

MERABI Rewards is a tier-based loyalty program, where members can collect points via online purchases and completing loyalty program activities. There are 5 tiers (Bronze, Silver, Gold, Platinum, VIP) each tier has it own exclusive rewards. To be eli

What are perks and benefits of MERABI Rewards?

Perks and benefits include exclusive promotional codes, exclusive shipping promotions, early access to sales and new collection drops and priority customer service. Premium tiers (Platinum and VIP) will have access to free tailoring services (via Soj

How do I collect MERABI Rewards points?

Points can be collected through online purchases and completing activities with MERABI Rewards account. With each purchase you will receive 1 point per £1/€1 during certain times points collected via purchases can be increased for a select period of

Can I collect points in a MERABI store?

Currently points can only be collected via online purchases.

Why were points removed from my account?

Your points maybe deducted from your account if your order is cancelled, part returned or fully returned.

Why does my Tier status not reflect my current points?

Points will be allocated to your account between 3-5 days after placing an order, so please do allow some time for your account to be updated. For members moving into a new tier a 35-day pending period is required in case of order cancellations or re

How do I unsubscribe and close my MERABI Rewards account?

To unsubscribe and close your MERABI Rewards account please email [email protected] stating the name and email address associated with the account. Please remember that once you close your account all points will be lost and cannot be recovered.

What are terms of MERABI Rewards?

For full T&Cs of MERABI Rewards please see our Terms & Conditions page.

Who do I contact about my MERABI Rewards account?

If you have any questions about your MERABI Rewards account, please reach out to [email protected]. Don’t forget to state your name and email address associated with your account along with your query.

I’ve moved up a Tier and haven’t received my discount code?

All members enter a 35-day pending period when moving into a new tier. The pending period starts from when the new points are allocated. Once the pending period has passed and members still qualify for the new tier they will receive their new tier di

Can points from previous orders be added to my account?

Any purchases made on or after 23rd July 2024 will be eligible for points. Any purchases made prior to the 23rd July 2024 are not eligible for points. If you placed an order after the 23rd July 2024 and believe you are missing points please get in to

I’m missing points from my MERABI Rewards account.

Points are not allocated immediately to accounts and will be allocated between 3-35days after purchase. If points are allocated and you decide to fully or partially return your order, points will be deducted from your account accordingly. Points from